![]() THESE ARE THEN SENT BACK TO THE CONSUMER. RETURNED ITEMS THAT DO NOT COMPLY WITH THIS MAY BE REFUSED BY PL-LINE. THE BASIC REQUIREMENT WITH WHICH THE RETURNED PRODUCT MUST COMPLY ARE AS FOLLOWS: ALL ITEMS MUST BE RETURNED NEW AND UNUSED WITH ATTACHED BOTH THE BRAND CARD AND PL-LINE PRICE STICKER. SHARE YOUR ORDER ON SOCIAL MEDIA USING THE HASHTAG #PLLINE.ĪLWAYS READ OUR DELIVERY AND RETURN CONDITIONS BEFORE PLACING AN ORDER ON Returns:ĪS MENTIONED UNDER "DELIVERY AND RETURNS" ON THE "FREQUENTLY ASKED QUESTIONS" PAGE, IT IS POSSIBLE TO RETURN YOUR ORDER WITHIN 14 DAYS *. UPS DOES EVERYTHING IN ORDER TO UPDATE THE SHIPPING STATUS OF EACH PACKAGE AS QUICKLY AND CAREFULLY AS POSSIBLE.įIND MORE INFORMATION ON DELIVERY TIMES HERE.ĪLL OUR ORDERS ARE STANDARDLY PACKED WITH LOVE LUXURIOUSLY BY OUR EMPLOYEES AND SUPPLIED WITH A PERSONAL NOTE. THIS DOES NOT MEAN THAT YOUR ORDER WAS NOT SHIPPED UNLESS OTHERWISE COMMUNICATED. IF NO SHIPPING STATUS IS AVAILABLE YET, PLEASE TRY AGAIN LATER. UPS COLLECTS OUR PACKAGES EVERY WORKING DAY BEFORE CLOSING. IF YOU PLACE AN ORDER WITH US DURING THE WEEKEND, IT WILL BE SHIPPED ON MONDAY. ![]() ORDERS PLACED BEFORE 1PM MONDAY TO FRIDAY WILL BE SHIPPED THE SAME DAY. ![]() SHIPPING COSTS FOR OTHER COUNTRIES ARE INDICATED DURING THE ORDERING PROCESS. SHIPPING WITHIN THE NETHERLANDS IS FREE FOR ORDERS ABOVE 80 EURO. or invoice no.:ĥ4 Agbonyin Avenue, Aguda, Surulere Lagos.WE SHIP WORLDWIDE AND USE THE SERVICE OF UPS. When returning the product, please include the following information with your return: Returns should be shipped directly to the address below. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error. If the goods are incorrect you must return them without removing the cellophane wrapper. You must retain all original packaging, including outer packaging, to use if returning the items. ![]() We will replace the goods or refund your payment, as appropriate. If you receive an item that is faulty or incorrect, you must notify us within 24 hours. You are responsible for checking that goods are correct when you receive them without opening them or removing the cellophane wrapper. Please note we do not refund any shipping / postage cost you may have been charged. Please enclose a brief letter including your name and address and an explanation as to why you are making the return. In the event that you are not satisfied with your order, please return unopened and unused item in its original condition within 7 days for a full refund. We cannot group two distinct orders placed separately, as shipping fees will apply to each order if placed separately. We advise you to group your items in one order. Please ensure you have your phone with you once your order has been marked as shipped as this would allow our courier to contact you. Order placed within Lagos would be delivered 1 working day after dispatched and orders for other States would normally take 3 – 5 working days depending on the state. Order Placed before 12pm within Lagos would delivered next business day. ![]() Your orders are generally dispatched 1 working day after order is placed, processed and payment received (if bank transfer is chosen as payment option). We ship all item ordered on our website - using reputable courier companies including DHL, FedEX RedStar.Īll orders with Lagos delivery address qualify for Free delivery shipping. ![]()
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